Leadership Effectiveness Model

The Leadership Effectiveness Model was developed from the set of core competencies. The model identifies the competencies most critical for effective leadership and groups them into 5 major areas of management practices: Emotional Intelligence; Relationships; Teamwork; Operations; and Performance. The Foundations of Leadership curriculum is based on this model and is referred to throughout the program. The model can be a helpful tool for managers to:

• Understand the management practices that are most important for success
• Identify current strengths and weaknesses
• Plan for professional development

This model will be used in subsequent development of LDI programs.

Emotional Intelligence:	Understanding yourself and others
Relationships:	Communication, Managing Conflict, Campus Resources for Resolving Conflict, Sexual Harassment
Teamwork:	Mission-Based Leadership, Building a Team, Diversity, Team Facilitation, Employment: From Start to Finish
Operations:	Quality Service Management, Managing Customer Service, Campus Resources Planning, Delegation and Project Management Time and Attendance, Resource Management
Performance:	Performance Management, UM Policies, Procedures, and Practices
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Leadership Effectiveness Model